Brand Certified
Macmillan Benefits Service - Chatham, Kent
Certified by Macmillan Benefits Service - Chatham, Kent • May 24, 2026
Business Details
Medway Council, Customer and Business Support, Chatham, Chatham, Kent
ME4 4TR, United Kingdom
Certified by Macmillan Benefits Service - Chatham, Kent • May 24, 2026
+44 1634 333511
Certified by Macmillan Benefits Service - Chatham, Kent • May 24, 2026
http://www.medway.gov.uk
Certified by Macmillan Benefits Service - Chatham, Kent • May 24, 2026
About
Certified by Macmillan Benefits Service - Chatham, Kent • May 24, 2026
Non-Profit OrganisationVolunteer OrganisationMacmillan Cancer
We provide free and confidential specialist advice, advocacy and information on welfare benefit entitlements to cancer patients and their families living with cancer.
We offer full benefit checks that also include help with form filling, advocacy and representation at appeal tribunals to those people living in the Medway Service area. Advice can be provided over the telephone but we can offer home visits, if necessary.
For those accessing the service through the Kent Oncology Centre through the Maidstone & Tunbridge Wells NHS Trust we offer full benefit checks, help with on-line form filling (not Universal Credit) and, all advice is provided by telephone only. We do not offer home visits or representation at appeal tribunals.
Location
Certified by Macmillan Benefits Service - Chatham, Kent • May 24, 2026
Macmillan Benefits Service - Chatham, Kent
Medway Council, Customer and Business Support, Chatham, Chatham, Kent
ME4 4TR, United Kingdom
Hours
Certified by Macmillan Benefits Service - Chatham, Kent • May 24, 2026
Monday9:30 AM - 4:00 PM
Tuesday9:30 AM - 4:00 PM
Wednesday9:30 AM - 4:00 PM
Thursday9:30 AM - 4:00 PM
Friday9:30 AM - 4:00 PM
SaturdayClosed
SundayClosed
Frequently Asked Questions About Macmillan Benefits Service - Chatham, Kent
What Number Do I Call To Talk To A Cancer Specialist?
Call the Macmillan Support Line on 0808 808 00 00 (open 7 days a week, 8am to 8pm. Opening times may vary for different specialist teams).
What Support Is Available To Help With The Cost Of Living?
You can find support information here https://www.macmillan.org.uk/cancer-information-and-support/get-help/cost-of-living or by calling 0808 800 00 00
Where Can I Make A Complaint About Macmillan Cancer Support?
You can find out more about make a complaint here https://www.macmillan.org.uk/about-us/contact-us/make-a-complaint
Does The Macmillan Website Have Live Chat?
Yes, you can use the live chat option from 8 am to 8 pm every day.
What Number Do I Call For Welfare Rights Advice?
You can call 0808 808 00 00 - availability times are Monday-Friday, 8am-8pm, Saturday-Sunday, 9am-5pm
What Number Do I Call For Energy Advice?
You can call 0808 808 00 00 - availability times are - Monday-Friday, 8am-6pm
What Number Do I Call If I'm Outside The UK?
If you're calling from outside of the UK you can contact us on +44 207 091 2230. We are unable to advise on healthcare systems overseas.
How Much Do Calls Cost To Macmillan Cancer Support?
Calls to Macmillan's Support Line on 0800 808 0000 are free on all UK landlines and UK mobile phones.
Calls may not be free from business accounts. You should check with your provider whether there will be a charge for calling before you make the call.
Please note that calls to these numbers are not free when made from phones based outside the UK. If you're calling from outside of the UK or your mobile is registered outside of the UK, you can contact us on +44 207 091 2230.
We are unable to advise on healthcare and welfare systems overseas.
Does Macmillan Cancer Support Have A Forum?
If you or someone you care about has been diagnosed with cancer, we're here to help on the Macmillan Online Community - https://community.macmillan.org.uk/
Are There Cancer Support Resources In British Sign Language?
Yes, we produce cancer information in BSL and can help you to use the Macmillan Support Line - https://www.macmillan.org.uk/cancer-information-and-support/get-help/in-your-language/british-sign-language-bsl
Do You Provide Cancer Information In Different Languages?
Yes please find cancer information in a range of different languages here https://www.macmillan.org.uk/cancer-information-and-support/get-help/in-your-language
Where Can I Find Information About Macmillan's Cancer Centres?
You can find out more information about our Macmillan Cancer Centres here https://www.macmillan.org.uk/cancer-information-and-support/get-help/centres
Where Can I Find Out About Macmillan Grants?
Macmillan Grants are small, one-off means-tested payments to help with the extra costs that living with cancer can bring. You can find out more information here https://www.macmillan.org.uk/cancer-information-and-support/get-help/financial-and-work/macmillan-grants or by calling 0808 808 00 00 between Monday to Friday, 8am to 8pm & Saturday to Sunday, 9am to 5pm
What is the main purpose of the Macmillan Benefits Service in Chatham?
Macmillan Benefits Service provides support to people affected by cancer, including advice on work, money, life, and emotional support via the Macmillan Support Line.
What are the opening hours of Macmillan Benefits Service?
The service is open Monday to Friday from 8:30 am to 5:15 pm, and closed on weekends.
How can I contact Macmillan Cancer Support for help and information?
You can call the Macmillan Support Line at 0808 239 5724, which is open 7 days a week from 8 am to 8 pm.
Are calls to the Macmillan Support Line free?
Calls to the Support Line on 0808 239 5724 are free from UK landlines and mobiles, but may not be free from business accounts or when calling from outside the UK.
Does Macmillan Cancer Support provide cancer information in different languages and British Sign Language?
Yes, cancer information is available in various languages and in British Sign Language to assist diverse needs.
What support does Macmillan Cancer Support offer related to the cost of living?
They provide support information and advice on managing the cost of living challenges for those affected by cancer.
Where is Macmillan Benefits Service located in Chatham?
It is located at Medway Council, Customer Contact, Level 4, Gun Wharf, Dock Road, Chatham, Kent, ME4 4TR, UK.
Which nearby cafes can I visit when going to Macmillan Benefits Service in Chatham?
You can visit Costa Express, a nearby coffee shop, for refreshments before or after your visit.
What local government offices are near Macmillan Benefits Service that might be useful for additional support?
Medway Council and A Better Medway are close by and provide various local government services that could complement your visit.
Are there any attractions or parks near Macmillan Benefits Service where visitors can relax?
Great Lines Heritage Park, a nearby park and historical landmark, offers a relaxing place to visit near Macmillan Benefits Service.
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